New York 🇺🇸

Susan Hamilton

Memorisely Student

Hi 👋 I’m Susan, an Experience Designer based in New York who makes the complex simple and the abstract tangible.
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Susan Hamilton

Where are you from and/or where are you based as a Memorisely student?

I’m from New York and I’m currently based in Astoria, to the east of Manhattan. I consider my hometown to be Minneapolis, where I lived for most of my life 😭

What inspired you to pursue UX/UI and become a designer?

I worked as a freelancer throughout South America and eventually started working as a Business English teacher in Santiago, Chile. I stumbled upon a start-up community called Start-up Chile and started working with entrepreneurs. I had a lot of questions regarding their work and businesses and eventually learned about experience design. A front-end designer mentioned that I had the perfect background and skillset to be a UX Designer, and I had to know (exactly) what that was. After a few days of trying watching UX videos and reading articles until 5 in the morning - I knew I wanted to pursue experience design as a career.

Which Bootcamp did you choose to enroll in, and why?


I feel uncomfortable saying self-taught because I had an army of people who helped me achieve a lot in a short time (between June 2020 - January 2021). I consumed whatever I could get my hands on in six months. Udacity, free General Assembly workshops, Bitesize UX, UXBeginner, Treehouse, the Gymnasium, and a foreign language teacher, I was ‘le broke’. A friend of mine referred to Udacity and Lynda/LinkedIn Learning since it was in my price range.

After completing my courses, I contacted the speakers in the Linkedin videos. They offered me a crap ton of free materials and guidance.

One of my former students referred me to Adam St. John Lawrence, who I contacted for a 1:1 and learned he was a Service design pioneer. He gave me free access to two programs through 'Global Service Jams' and ‘THIS IS DOING’  a learning hub for service designers.I also found a few hands-on opportunities through my network where I could immediately apply my learnings to real-world projects. I made a few cringeworthy mistakes, but I learned so much by talking with experts and failing 'fast and often'.

What will a typical day look like for you as a student?

I’ll be working from 9 - 5pm, but I have my mornings, evenings and weekends free to study.

What is your current workspace setup?

I oscillate between the kitchen counter and the sofa 🛋

What (digital or physical) product recently blew your socks off?

One of my favorite products is a language application called ‘Fluent U’ where you can learn a language throught real-world videos. A few years ago, I used it to learn Spanish from scratch and I’m now a near native speaker. I dabbled in Russian and I still remember the phrases I learned from the app - even if it is just enough to order coffee at a restaurant.

Share three pieces of advice for fellow and/or future students?

  1. Don’t be afraid to make mistakes
  2. Every role and interaction is a learning experience.
  3. People in this field can be extremely helpful! Ask questions and build your network. You’ll never know who you’ll help or who may help you.

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Thanks for reading my story!

New York 🇺🇸

Susan Hamilton

Memorisely Student

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